EXCHANGE AND RETURN POLICY
We want you to be completely satisfied with your purchase. Below are the options available for exchanges and returns.
Exchange Policy (Online Purchases)
If you wish to exchange an item, you can do so within 15 days of purchase
Exchange at Our Address
This service is free of charge. Simply send or drop off the product(s) along with the original receipt, tags attached/uncut, and the original packaging to the following address:
Address: Plot 189, Sector 23,
Korangi Industrial Area,
Karachi, Pakistan
Include the following details with your package:
- Name: __________
- Order Number: __________
- New Product Required: __________
- Old Product: __________
- Reason for Exchange: __________
After inspection, our team will dispatch the replacement product.
Important Notes:
- Please check the availability of the desired items and sizes on our website www.theoxfordrepublic.com before proceeding with the exchange.
- Items that have already been exchanged are not eligible for further exchanges or returns.
- Items purchased at full price will be exchanged at the current price only.
Return Policy (Online Purchases)
At Oxford Republic, we take pride in the quality of our products and want you to feel confident shopping with us. If you’re not completely satisfied with your purchase, you may return it within 15 days of receiving your order — no questions asked.
What We Offer:
-
Exchange for a different size or article
OR -
Store Credit equal to the product value (valid for future purchases)
We do not offer cash refunds.
How to Return:
Please send the item(s) to our return address with the following:
Return Requirements:
-
Original receipt
-
Tags attached and uncut
-
Original packaging
Return To:
Address: Plot 189, Sector 23, Korangi Industrial Area, Karachi, Pakistan
Phone/WhatsApp: 0345-3477353
Include These Details Inside the Parcel:
-
Name: __________
-
Order Number: __________
-
Reason for Return: __________
-
Preferred Option: Exchange / Store Credit
Important Notes:
-
Delivery charges (Rs. 200/-) are non-refundable.
-
Sale and Clearance items can only be exchanged, not returned.
-
Store credit will be shared via WhatsApp or email and can be used anytime on our website.
For any queries, feedback, or suggestions, please contact us at:
📧 support@theoxfordrepublic.com
📱 WhatsApp: 0345-3477353